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Account Lockout Examiner: Detect, Diagnose, and Resolve Lockouts in Real Time

White Paper: The Business Case for Account Lockout Management

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How many help desk calls do you get from users asking for someone to unlock their accounts? How much time does the administrative staff spend just to handle account lockout issues? Loss of productivity, frustrated users, and a huge administrative burden are just some of the inevitable results of implementing a strong password policy, which is required by security and compliance regulations. Should you just give up to user complaints, or is there a better way to keep strong security requirements and effectively resolve account lockouts at the same time?

The Account Lockout Examiner will help you to:

• Identify account lockouts in real time: should an account lockout happen, all operators will receive an e-mail alert with an optional link to a Web-based console for quick access to account details and operations.
• Troubleshoot account lockouts: the lockout investigation engine of the Account Lockout Examiner will do its best to help you find the potential cause of account lockouts, such as mapped network drives, services and scheduled tasks running under stale credentials, disconnected remote desktop sessions, etc.
• Proactively resolve account lockouts: the product allows you to unlock accounts quickly via a Web-based console or even by email from your handheld device, such as BlackBerry(TM).

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Note: The Account Lockout Examiner has a powerful and intuitive user interface (including a Web interface) to assist system administrators with account lockout troubleshooting. If you need an advanced command-line based solution to automate your tasks, take a look at the Account Lockout Examiner for PowerShell.