Technical account management
Partner with a Netwrix expert to optimize performance and resolve technical issues. Our Technical Account Managers provide proactive, personalized guidance to help you plan, adopt, and optimize your operations.
Our tiers
Tiers for your technical needs
Standard
Up to 2 hrs/week. Includes kickoff planning, deployment reviews, health checks, upgrade guidance, alert tuning, integration advice, and quarterly KPI reporting.
Strategic
Up to 8 hrs/week. Includes all Standard services plus deeper architectural guidance, proactive escalations, critical incident support, and expanded collaboration.