Premier client services program
Partner with a dedicated Netwrix engineer and project manager for hands-on training and up to 18 hours/week of technical support. Perfect for you if you need ongoing technical expertise, dedicated project oversight, and strategic guidance.
Our tiers
Tiers for every team
Engage
Perfect for teams that just wrapped base installation and want extra help adopting core features. We’ll walk you through health checks, routine maintenance, and day-to-day product use while training your team to become in-house experts.
Expand
Need custom reporting or help prioritizing new use cases? Our Expand tier builds on Engage-tier support, giving you more time and access to a project manager who can help maximize value with ongoing tuning and custom reporting.
Evolve
For complex environments and long-term strategic partnerships, we become an extension of your team. Evolve offers more hours, a second engineer if needed, and dedicated resources for custom integrations, workflows, alerts, and advanced reporting.