Service Account Security in the Age of AI: From Legacy Accounts to Agentic Identities

Most organizations can't tell you how many service accounts they have, what they're doing, or when one has been compromised. That blind spot has existed for years and it's only getting worse.

AI agents are joining your environment as non-human identities, complete with privileges, access, and the ability to act autonomously. Microsoft's Entra Agent IDs formalize this shift, as AI agents are becoming first-class identities in your directory, and the attack surface is growing faster than most security teams realize.

In this session we'll show why securing non-human identities requires a fundamentally different playbook, and what that looks like in practice.