Energy supplier empowers all employees with simple password management with Netwrix Password Secure

Challenge

• Meet industry security standards with centralized credential control
  Energie AG required a password management solution that complied with ISO 27000 and NIST standards. It needed to securely centralize all credential data so IT could clearly see who had access to which credentials and track when and why passwords were used.
• Support everyday login needs for non-administrative employees
  The solution had to streamline routine website logins and be simple enough for non-administrative staff to use without relying on IT support.
• Ensure offline access for field operations and OT environments
  Employees often work in remote areas or facilities with unreliable connectivity. Passwords needed to be accessible offline for power line maintenance, hydroelectric plant operations, OT clients not consistently connected via VPN, and as a reliable emergency fallback.
• Integrate seamlessly with existing Active Directory structures
  To avoid manual rework and disruption, Energie AG needed a solution capable of importing existing Active Directory users and groups quickly and accurately.

Netwrix solution

Netwrix Password Secure was the ideal solution for Energie AG Oberösterreich's needs. It offers a holistic approach for using and sharing passwords while maintaining a complete log of access requests. This professional, self-hosted solution has now become essential for secure logins and is used daily across the entire organization. Specific benefits include the following:

• Central storage and management of credentials and more. Netwrix Password Secure has streamlined the company’s IT infrastructure by providing a central location for managing access to a wide range of applications, from SAP to mobile device management (MDM). Password-protected files that were previously stored in scattered locations can now be quickly found and shared in Netwrix Password Secure. Mission-critical passwords are released only after the need for their use is verified.
• Fast rollout. The IT teams were able to easily import AD users and groups. The company began by using Netwrix Password Secure for the IT team, who log on to Netwrix Password Secure using multifactor authentication (MFA) and can store RDP sessions and log in to remote systems with one click. Other departments quickly became aware of the solution’s benefits, and Netwrix Password Secure is now in full use by nearly 1,000 employees.
• Enhanced user productivity. Business users quickly adopted Netwrix Password Secure and rely on its browser extension to automatically handle their daily logins to websites. The apps for iOS and Android enables employees to quickly view passwords online and offline, as well as create, share and log in while on the road. For instance, service technicians can now leave their laptops in their backpacks while visiting power plants and simply use their mobile phones to securely look up the sensitive information they need, such as the access code for a machine.
• Improved security and stronger passwords. With Netwrix Password Secure, Energie AD has been able to easily implement strong password policies that have significantly improved the security and quality of passwords across the company. Employees can easily generate and manage complex passwords securely, and reuse of the same password is now a thing of the past.

Key benefits

• Ensured use of strong, unique passwords
• Enhanced user productivity through automated logon and mobile apps
• Improved accountability
• Simplified the IT infrastructure through central storage