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Office 365 Administration Made Easy

Office 365 Administration Made Easy

Dec 24, 2018

Office 365 administration involves managing core services like Exchange Online, SharePoint Online, OneDrive, and Teams, along with user accounts, subscriptions, and security policies. While the Office 365 Admin Center centralizes many tasks, application-specific admin portals and PowerShell are often required for advanced or bulk operations. Effective Office 365 administration ensures secure collaboration, streamlined user management, and compliance across the cloud environment.

Cloud solutions often promise to reduce administrative overhead by eliminating the need to install and maintain applications in the organization’s environment. Unfortunately, that does not always equate to less overload for administrators, because it’s still another system that needs to be set up and managed to ensure a positive experience for the company’s business users.

Managing Microsoft Office 365 is no exception. It includes several applications that need to be managed; here are just the main ones:

  • Exchange Online
  • SharePoint Online
  • OneDrive for Business
  • Skype for Business
  • Office Suite

You can manage the cloud environment of your enterprise through the Office 365 Admin Center. For some tasks, you can use Microsoft PowerShell, which is especially useful for bulk operations, such as provisioning multiple user accounts at the same time. The main features in Office 365 admin center include the following:

  • User provisioning and de-provisioning
  • Managing subscriptions and billing statements
  • Managing groups, including distributions lists, security groups and shared mailboxes
  • Accessing Office 365 service health information
  • Access to other admin centers, including the Azure AD, SharePoint and Exchange admin centers

Settings of specific applications, such as SharePoint Online and Exchange Online, can be managed only in their respective admin centers. For example, administering SharePoint site collections requires you to go to SharePoint Admin Center, and when configuring the Exchange Online environment, you’ll turn to the Exchange Admin Center, which is also called the Exchange Management Console and is nearly identical to the web-based EMC included in the on-premises version to manage Exchange server.

In addition, Microsoft offers Security & Compliance Center, which supposed to help you manage compliance features across the platform, including data loss prevention, advance threat protection, eDiscovery and more.

As you can see, Office 365 administration is not an easy thing to do. There are some tools available that can make your life a little bit easier, but no software will do the administration for you. To help you learn how to make the most of this cloud technology and the associated resources and navigate through the complex administrative environment of Office 365, we put together a series of blog posts that explain administration in simple terms. Read them all to master your administrative skills, so you can create a secure and efficient cloud environment.

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About the author

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Jeff Melnick

Director of Systems Engineering

Jeff is a former Director of Global Solutions Engineering at Netwrix. He is a long-time Netwrix blogger, speaker, and presenter. In the Netwrix blog, Jeff shares lifehacks, tips and tricks that can dramatically improve your system administration experience.