Add-on for ServiceNow
Incident Management

Streamline incident response in ServiceNow. Integrate Netwrix Auditor with ServiceNow®
IT Service Management through the RESTful API with this free add-on.

This add-on works only in combination with Netwrix Auditor, so make sure you have Netwrix Auditor installed.

Speed incident response

Minimize the gap between incident detection and kickoff of the resolution process for improved SLA compliance.

Increase IT productivity

Relieve the burden of manually handling tickets of the same type with automatic ticket correlation, alert consolidation and flood suppression.

Implement ITSM best practices

Enable centralized incident management and integrate alerts directly into the IT workflow, in accordance with ITIL standards.

See how Netwrix Auditor Add-on for ServiceNow Incident Management helps speed incident response

Automate ticket creation

Have tickets automatically generated based on Netwrix Auditor alerts and immediately assigned to the right person or team.

Streamline resolution of tickets of the same type

Avoid ticket overflow by correlating alerts of the same type to one ticket or having new tickets reference previous ones of the same type.

Receive complete incident information

Get all necessary details, including who-what-when-where data, automatically included in the ticket activity feed and attachment.

Quick-Start Guide
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