Professional Services
The Netwrix Professional Services team offers a full range of
services, from onboarding and jumpstart programs to complete
end-to-end architecture and design packages, delivered by experts
with extensive experience at a reasonable cost. Whatever challenges
or unique requirements you might have, our team will be happy to assist you.
Onboarding Program
Netwrix offers a time-tested onboarding
process tailored for small and lightweight
implementation scenarios. Our team is dedicated
to your success and will support you throughout
the process. Here's what you can expect:
Effective online courses:
These resources help you become proficient with your
Netwrix solutions at your own pace, as well as
onboard your team members.
Smooth deployment:
A Netwrix engineer will guide you
through implementation and
configuration of your solutions,
ensuring accuracy and efficiency.
A solid foundation:
The Netwrix onboarding process builds a strong
foundation for your journey,
enabling you to use your solutions
confidently and achieve the most value.
Implementation Services
Jumpstart
Quickly get up and running with the core functionality of your
Netwrix products. Each JumpStart is tailored to ensure that
the products are properly configured for your
specific needs and establish a solid
base for solution expansion. Your Jumpstart
will include:
- Assessing your goals and priorities and devising a plan for implementing Netwrix solutions to align with them.
- Installing and configuring the out-of-the-box features of the Netwrix products included in the scope of the engagement.
- Facilitating knowledge transfer throughout the process to ensure you learn how to set up, configure and maintain the products.
Custom Implementation Projects
Have advanced use cases, special configuration
requirements or other concerns? No problem — the
Netwrix team will collaborate closely with you to
develop a custom implementation project and expertly
deliver on your needs. Key benefits include:
- Detailed statement of work (SOW) that addresses your specific challenges.
- Dedicated project manager assigned to oversee the implementation process.
- Tailored approach that ensures alignment with your unique business goals.
Additional Services
Health Check
Comprehensive Health Check service will ensure the ongoing smooth operation of your Netwrix solutions. This post-implementation assessment helps ensure that your Netwrix products are configured
correctly and operating optimally so your team can fully
leverage their capabilities. Here’s what you can expect:
- An assessment of how well the solution is working in alignment with your technology and business requirements.
- An evaluation of where your Netwrix products can be extended to secure your environment even more effectively.
- Identification of the challenges in your environment and expert recommendations for appropriate technology solutions.
Taxonomy Customization
If you have specific requirements for data discovery scenarios in Netwrix Data Classification,
such as unique intellectual property or other datasets, we are ready to help. Our experts
will create high-precision rules or entire taxonomies to ensure all valuable
data in your organization is properly identified and classified,
no matter how unusual it is. Here’s what you can expect:
- Meetings with your team to establish a deep understanding of the data you want classified.
- Development of taxonomies tailored to your specific needs that will accurately identify and tag the targeted sets of data.
- Tuning of data classification rules to minimize the number of false-positive and false-negative results.
Premier Client Services Program
This comprehensive program ensures effective implementation and utilization of Netwrix solutions.
Experts collaborate with your team, enhancing skills for optimal product utilization:
- Technical expertise — A dedicated Netwrix engineer will provide up to 18 hours per week to cater to your specific needs and requirements.
- Hands-on training — By supporting your deployment on a day-to-day basis, the program enables you to develop internal experts who can effectively manage your Netwrix solutions.
- Seamless coordination — A Netwrix project manager will oversee the entire process to ensure accurate prioritization of your needs and timely delivery of project goals.
- Maximum Value — Opt for a collaborative or managed build to match your staffing and performance needs. Our expert team guarantees maximum benefit, regardless of your chosen option.
Integrations
Netwrix products can seamlessly connect with your
other systems to foster a more secure and cohesive ecosystem.
Netwrix integration services can help you:
- Facilitate the exchange of data — The integration team will install add-ons to incorporate new data sources, enhance SIEM output data, and more.
- Configure automated response actions — Our team can assist you in creating custom commands, scripts or executables that trigger specific actions when certain events occur.
- Streamline workflows — We can build integrations that simplify and speed processes. For instance, integrating Netwrix solutions with your ITSM tool to facilitate incident support.
- Enhance security — We can use connectors to integrate your Netwrix solutions with Microsoft Purview, EDR and other security tools to improve threat prevention, detection and response.