Netwrix Directory Management
Empower users with self-service
Reduce IT workload and boost productivity with Netwrix Directory Manager.
Why Netwrix Directory Manager for self-service?
Netwrix Directory Manager empowers end users with secure self-service capabilities. They can reset their own passwords and request group membership changes, while managers and owners approve or deny requests through automated workflows. This eliminates unnecessary IT tickets, reduces costs, and ensures people get the access they need without delay.
Free IT from routine requests
By delegating group and account changes, IT teams can focus on strategic projects instead of password resets and access tickets.
Keep employees productive
Self-service password reset and group access requests ensure employees regain access quickly and avoid costly downtime.
Maintain governance and security
Built-in workflows and MFA validation ensure self-service doesn’t compromise security. Access changes are reviewed and approved by the right stakeholders.
Lower helpdesk costs
Eliminating repetitive account and access requests reduces ticket volume and operational costs, freeing IT resources for higher-value work.
Features that enable self-service
Example:
Password problems flood the helpdesk
Employees frequently forget their passwords or get locked out, leaving IT flooded with reset requests. Productivity suffers as users wait for assistance.
Self-service rolls out
Using Netwrix Directory Manager, the organization enables a secure self-service portal for password resets and access requests. Users can authenticate with MFA and reset their own passwords anytime, from any device.
Access requests go straight to owners
When employees need access to new shared folders or Microsoft 365 groups, they submit a self-service request that automatically routes to the appropriate manager or group owner for approval.
Delegated management reduces IT workload
Managers and business owners can approve or deny requests directly through governed workflows. All actions are logged for auditability, eliminating the need for IT to handle routine changes.
Continuous governance maintained
Every self-service action is recorded with timestamps and approval history. MFA enforcement and workflow rules ensure that access changes are verified and compliant, while reports provide a clear audit trail for security teams
Result
With Netwrix Directory Manager, employees regain access within minutes, managers control their own resources, and IT eliminates a large volume of repetitive tickets — all while maintaining strong oversight and compliance.
Ready to get started?
"We use Directory Manager to give our users a way to manage their accounts. It provides an easy to use portal to change passwords and unlock accounts. Administration is easy, it seamlessly integrates with AD."
Anonymous, IT Assistant Manager
Healthcare and Biotech