Custom Integration with Netwrix Auditor Enables Italian Distributor to Expand its Channel Partner Ecosystem

Massimo Chierici, co-owner and CIO for SSI, met the Netwrix team at a trade show and was impressed by a demo of the product: “Security solutions that we tested were quite complex and it was difficult to see what is really happening across the IT environment. I loved how easily you can get all information from Netwrix Auditor. The Interactive Search was one of the killer features because it allows you to conduct investigations granularly. Moreover, we saw a big potential in becoming one of the first Netwrix distributors in Italy.” Massimo and SSI CCO Antonio Assandri shared the benefits of their partnership with Netwrix: 

Distributing a powerful solution for data security and compliance. The first thing SSI enjoys about the partnership with Netwrix is the software itself, which is in high demand among their clients. Massimo said, “Customers like Netwrix Auditor for its smooth deployment and ease of use, exhaustive reports, and capability to provide auditors with the required evidence in one click. Overall, the software allows us to address the most frequent customer needs, such as monitoring privileged users and detecting activity outside business hours that may be a sign of account compromise or insider misuse.” 

Developing custom integrations. Netwrix’s RESTful API enables SSI to unlock more value for their resellers and customers by developing integrations per customers’ requests. Their first project was an add-on that sends syslog data from Cilasoft’s solution for IBM AS/400 auditing to Netwrix Auditor. “Many of our customers are using AS/400 and need to audit it due to GDPR. Thanks to this integration, they now have access to all nicely formatted audit data and can conduct investigations on one console,” Massimo said. Antonio added, “From a marketing perspective, the ability to do custom integrations is helpful, since they help us better compete on the market by providing an added value to our offerings.” 

Getting top-notch sales and technical support. Massimo and Antonio value the true involvement of Netwrix sales representatives and technical support in each stage of the sales process and customer lifecycle, which helped SSI establish a fruitful partnership with Netwrix.